Terms & Conditions

1. About These Terms

These Terms & Conditions govern your use of the Skerry Labs website at skerryl.live and the engagement of services provided by Skerry Labs Sdn. Bhd. ("Skerry Labs", "we", "us", "our"). By accessing our website or engaging our services, you agree to these terms.

These terms are governed by the laws of Malaysia. Any disputes arising under these terms shall be subject to the jurisdiction of the courts of Malaysia.

2. Services

Skerry Labs provides on-device AI consultancy services to businesses and professional teams. Our current service offerings are as follows:

The scope and deliverables for each engagement are confirmed in writing before work begins. Services are provided on a project basis unless otherwise agreed.

3. Enquiries and Engagements

Submitting an enquiry through our website does not create a contractual obligation on either party. A service engagement is formed only when both parties have agreed on scope and a written confirmation (such as a proposal acceptance or engagement letter) has been exchanged.

We reserve the right to decline enquiries or engagements at our discretion. We will communicate any such decision promptly and without prejudice.

4. Fees and Payment

Fees are as published on our website unless otherwise stated in a written engagement agreement. All prices are in Malaysian Ringgit (RM) and are exclusive of any applicable taxes unless stated otherwise.

Payment terms are set out in the engagement confirmation. Invoices are due within the period stated on the invoice. We reserve the right to pause work on active engagements where a payment becomes overdue.

Service fees are non-refundable once work has commenced, except where we have failed to deliver agreed deliverables through our own fault. Unused portions of a service may be discussed on a case-by-case basis.

5. Client Responsibilities

To enable us to deliver our services effectively, clients agree to:

• Provide accurate and reasonably complete information about your use case, devices, and infrastructure
• Make relevant team members available for scheduled sessions and communications
• Ensure that any third-party software, hardware, or data shared with us is properly licensed and that sharing it does not breach any third-party obligation
• Apply configurations, updates, and documentation in line with the guidance provided in our deliverables

We are not liable for outcomes that arise from the client's use of our deliverables in a manner inconsistent with the guidance provided.

6. Intellectual Property

All content on this website — including text, design elements, and structure — is owned by or licensed to Skerry Labs. You may not reproduce, copy, or redistribute website content without our written permission.

Deliverables produced specifically for a client engagement (such as configuration files, written summaries, or maintenance handbooks) are licensed to the client for their internal use upon full payment. Skerry Labs retains ownership of any underlying methodologies, templates, or tools used to produce those deliverables.

Client data, code, and materials shared with us during an engagement remain the property of the client.

7. Confidentiality

Both parties agree to treat as confidential any non-public information shared in the course of an engagement. We will not disclose client information to third parties except where required to deliver the agreed service (for example, to a sub-contractor engaged with the client's knowledge), or where required by law.

Confidentiality obligations survive the end of any engagement for a period of two years.

8. Limitation of Liability

Skerry Labs provides consultancy and setup services based on the information available at the time of engagement. We are not liable for decisions made by the client based on our findings, nor for outcomes arising from changes to the client's environment after the engagement concludes.

To the extent permitted by Malaysian law, our total liability for any claim arising from an engagement shall not exceed the fees paid by the client for that engagement.

We do not exclude liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.

9. Website Use

You may use this website for the purpose of learning about our services and contacting us. You agree not to attempt to disrupt, interfere with, or access any part of our systems without authorisation.

Our website may include links to third-party websites for reference. We do not endorse or take responsibility for the content of linked sites.

10. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updates will be reflected by a revised "Last Updated" date at the top of this page. For engagements in progress, the terms in effect at the start of the engagement apply unless we agree otherwise in writing.